TIDAL Arrives for Naim Streamers

Say hello to TIDAL.

The lossless streaming service arrives with a free 90-day trial for new and existing owners of compatible Naim streamers. 


We’re delighted to share news of a major new update coming to all Naim streaming products next week. Our range of Uniti all-in-one players, network players, streaming preamplifiers and our Mu-so wireless music system will all now feature native support for global music and entertainment platform, TIDAL

The lossless streaming service has been seamlessly integrated into the Naim App for iOS and Android to allow you to immerse yourself in high-quality sound via your Naim system. Existing and new owners are eligible for a free 90 day trial of the premium HiFi service which will be redeemable via the Naim App from next week.


TIDAL is a global, experiential, entertainment platform built for fans, directly from artists around the world. TIDAL members enjoy exclusively curated content that directly connect artists with their fans in multiple ways. The service offers high-fidelity, CD sound quality music, high resolution video, an opportunity to discover new artists via TIDAL Discovery, and unique experiences via TIDAL X. TIDAL is available in more than 45 countries, with a more than 35 million song catalogue and nearly 85,000 high quality videos.

Mu-so Reloaded

Alongside support for TIDAL, our Mu-so wireless music system will now be fully multiroom ready. That means it can stream music in perfect-sync to other Mu-so or Naim two-channel systems in up to four additional rooms.

The update will also enable new features for Mu-so that owners of our two-channel systems already enjoy. These include support for gapless playback, Seek2Time to search through tracks using the UPnP input, and a new alarm clock feature.

The update for all two-channel streaming products will be available to download alongside update instructions from the Naim website here on Tuesday 6th October 2015. Mu-so customers will be prompted to update via a simple wizard on the Naim App the same day.

"Alongside support for TIDAL, our Mu-so wireless music system will now be fully multiroom ready."

Further Information

Compatibility of Older Products

Original NaimUniti and UnitiQute models and early NDX models are compatible with this new update but will only gain the new features (HLS BBC Radio support, TIDAL, Alarm Clock) if they are 24bit/192kHz capable.

You can check if your product is compatible by entering the Setup menu using the front panel or remote control. Then go to Factory Settings > System Status and scroll to > BC SW. If the version number displayed starts ‘3D’ you have the latest hardware. If it displays anything else then you will need to up­grade your hardware to benefit from new features.

Release Details

Streamer Firmware Version 4.4
Compatible with: UnitiQute*, UnitiQute 2, UnitiLite, NaimUniti*, NaimUniti 2, SuperUniti, NDS, NDX*, ND5 XS, NAC-N 272, NAC-N 172 XS
Release date: 06/10/2015

What’s new?

  • Support for TIDAL streaming service
  • Update to clock and alarm feature - user now has the option to set product to adjust for DST (Daylight Saving Time) automatically or manually
  • Improvements to IGMP protocol to enhance product discovery
  • Other minor bug fixes and performance improvements

Mu-so Firmware Version 1.3
Compatible with: Mu-so
Release date: 06/10/2015

What’s new?

  • Support for TIDAL streaming service
  • Support for full Multiroom capability - Mu-so may now be the ‘Master’ streamer
  • Alarm clock feature added with choice of automatic or manual DST (Daylight Saving Time) setting, Gapless playback support
  • Seek2Time to search through tracks using scroll bar on the Naim App
  • Support for high-res HLS format used by BBC Radio stations
  • Support for playback of 32bit audio files
  • Other minor bug fixes and performance improvement

Naim App - iOS Version 4.6, Android Version 1.6
Compatible with: iOS 7.1 and onwards, Android 1.6 and onwards (latest software for your device recommended)
Release date: 06/10/2015

What’s new?

  • Support for TIDAL streaming service (Naim streamer users require firmware 4.3.24 or above, Mu-so users require 1.2.43 or above)
  • Optional volume slider on bottom bar. To activate go to ‘Settings > Other settings > Bottom bar volume control’

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