Support & Information
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Visit Naim’s database of support content & FAQs


Knowledge Base

Knowledge Base

Customer support has always been a mainstay of the Naim philosophy. As the technology involved with the delivery of high performance audio products becomes more complex and the range of options available to customers expands, delivering a comprehensive level of customer support has never been more important.

To assist in our delivery of outstanding customer support we have developed Naim's Knowledge Base: a comprehensive and fully searchable database of support content & FAQs. You will find answers to most questions in this area, including how to set up a Naim system, explanations of the differences between types of product and getting the most out of your system. At present the content applies mainly to our hard disk player / servers and streaming all-in-one / network players, however more content relating to our other products will be added in the future.

You can either browse the Knowledge Base by category or search for content using the search field (please use keywords rather than sentences when searching). If you are unable to find the information you require, please then contact our customer support teams at or telephone +44 (0) 1722 426600.