Privacy and cookie management

1. Introduction

This Cookie Policy (hereinafter referred to as the “Cookie Policy”) for the “Focal Powered by Naim”, “Focal”, and “Naim” websites (hereinafter collectively referred to as the “Websites”) explains how the Brands use cookies, pixels, SDKs, and other tracking technologies, the purposes for which they are used, the categories of trackers concerned, and the means available to Users to accept, refuse, or modify their choices at any time.

2. What Are Cookies and Other Tracking Technologies?

Cookies and other tracking technologies are tools that are stored on or accessed from your device (computer, smartphone, tablet, etc.) when you visit a website or use certain of its features. They are used, in particular, to ensure the proper functioning of the Websites, remember your preferences, measure audience statistics, analyze browsing activity, improve the Websites’ performance, assess the effectiveness of campaigns and, where you have provided your consent, personalize certain content or communications. These technologies may be placed by the Brands or by third-party partners and service providers acting on their behalf or for their own purposes, depending on the circumstances.

3. What Are the Cookies Used on the Websites For?

The Websites use both cookies that are strictly necessary for their operation and, subject to your consent where required, audience measurement, performance, advertising, and personalization cookies.Audience measurement and performance cookies help us understand how the Websites are used, analyze browsing behavior, and improve the services provided. Advertising and personalization cookies are used, in particular, to measure the effectiveness of campaigns, tailor certain content, limit the repeated display of advertising messages, and, where applicable, provide communications or content that are more relevant to the User based on their browsing journey and interactions with the Websites.

4. What Cookies and Other Tracking Technologies Do We Use on the Websites?

The categories of cookies and other tracking technologies that may be used on the Websites include, but are not limited to, the following:

5. Matching with Your Customer Account and Personalization

Where you have consented to the relevant cookies or other tracking technologies, certain browsing data collected through them may, where technically feasible and legally permitted, be linked to data associated with your customer account, your purchase or product registration history, your interactions with our communications, or our CRM/CDP tools.

Such matching may enable us to better understand your journey across the Websites, improve our services and, where you have separately agreed to receive marketing communications, personalize the content of those communications.

Acceptance of marketing communications does not constitute acceptance of cookies, and acceptance of cookies does not, by itself, constitute consent to receive marketing communications.

6. Consent and Management of Your Choices

When you first visit the Websites, a banner or preference center allows you to accept, reject, or configure the use of cookies and other tracking technologies that are not strictly necessary for the operation of the Websites. You may accept all relevant tracking technologies, reject them, or select the specific purposes for which you consent. Refusing cookies must be as easy as accepting them. Failure to take action or simply continuing to browse the Websites does not constitute consent.

You may modify your choices and withdraw your consent at any time via the “Cookie Settings” link available at the bottom of the Website pages. The withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal. If you refuse cookies or other tracking technologies that require consent, only strictly necessary cookies will be used; as a result, certain functionalities, analytics, performance measurements, or personalization features may be unavailable or may operate in a degraded manner.

For more information about how the Data collected through cookies and other tracking technologies is processed, including the categories of Data concerned, the recipients, retention periods, and the rights available to you, please also refer to the Privacy Policy.

7. Changes to the Cookie Policy

This Cookie Policy may be updated at any time, in particular to reflect legal, regulatory, case law, technical, or functional developments affecting the Websites, the tracking technologies used, or the methods for obtaining consent.

The version published on the Websites is the version in force on the date of consultation. We therefore encourage you to review it regularly.