Say hello to TIDAL.

We’re delighted to share news of a major new update for all Naim Audio streaming products. Our range of Uniti all-in-one players, network players, streaming preamplifiers and our Mu-so wireless music system all now feature native support for global music and entertainment platform, TIDAL. 

The lossless streaming service has been seamlessly integrated into the Naim Audio App for iOS and Android to allow you to immerse yourself in high-quality sound via your Naim Audio system. Existing and new Naim Audio owners are eligible for a free 90 day trial of the HiFi tier service which is redeemable via the Naim Audio App (terms and conditions apply).

You can download the update, alongside instructions on how to apply to your streamer using the links below. Please ensure you read the accompanying instructions carefully before updating.

Download Streamer Updater Version 4.4 (PC)

Download Streamer Updater Version 4.4 (Mac)

Owners of Mu-so wireless music systems will be prompted to update via their Naim Audio app for iOS and Android devices. Look out for the 'UPDATE AVAILABLE' notice and then follow the in-app instructions to update and benefit from the new functionality. 

About TIDAL

TIDAL is a global, experiential, entertainment platform built for fans, directly from artists around the world. TIDAL members enjoy exclusively curated content that directly connect artists with their fans in multiple ways. The service offers high-fidelity, CD sound quality music, high resolution video, an opportunity to discover new artists via TIDAL Discovery, and unique experiences via TIDAL X. TIDAL is available in more than 45 countries, with a more than 35 million song catalogue and nearly 85,000 high quality videos.

Mu-so Reloaded

Alongside support for TIDAL, our Mu-so wireless music system is now fully multiroom ready. That means it can stream music in perfect-sync to other Mu-so or Naim Audio two-channel systems in up to four additional rooms.

The update also enables new features for Mu-so that owners of our two-channel systems already enjoy. These include support for gapless playback, Seek2Time to search through tracks using the UPnP input, and a new alarm clock feature.

Further Information

Compatibility of Older Products

Original NaimUniti and UnitiQute models and early NDX models are compatible with this new update but will only gain the new features (HLS BBC Radio support, TIDAL, Alarm Clock) if they are 24bit/192kHz capable.

You can check if your product is compatible by entering the Setup menu using the front panel or remote control. Then go to Factory Settings > System Status and scroll to > BC SW. If the version number displayed starts ‘3D’ you have the latest hardware. If it displays anything else then you will need to up­grade your hardware to benefit from new features.

Release Details

Streamer Firmware Version 4.4
Compatible with: UnitiQute*, UnitiQute 2, UnitiLite, NaimUniti*, NaimUniti 2, SuperUniti, NDS, NDX*, ND5 XS, NAC-N 272, NAC-N 172 XS
Release date: 06/10/2015

*This update is only compatible with 24bit/192kHz hardware which entered into production on original NaimUniti, UnitiQute and NDX players on October 2011.

What’s new?

• Support for TIDAL streaming service
• Update to clock and alarm feature - user now has the option to set product to adjust for DST (Daylight Saving Time) automatically or manually
• Improvements to IGMP protocol to enhance product discovery
• Other minor bug fixes and performance improvements

Mu-so Firmware Version 1.3
Compatible with: Mu-so
Release date: 06/10/2015

What’s new?

• Support for TIDAL streaming service
• Support for full Multiroom capability - Mu-so may now be the ‘Master’ streamer
• Alarm clock feature added with choice of automatic or manual DST (Daylight Saving Time) setting, Gapless playback support
• Seek2Time to search through tracks using scroll bar on the Naim Audio App
• Support for high-res HLS format used by BBC Radio stations
• Support for playback of 32bit audio files
• Other minor bug fixes and performance improvement

Naim Audio App - iOS Version 4.6, Android Version 1.6
Compatible with: iOS 7.1 and onwards, Android 4.0 and onwards (latest software for your device recommended)
Release date: 06/10/2015

What’s new?

• Support for TIDAL streaming service (Naim Audio streamer users require firmware 4.3.24 or above, Mu-so users require 1.2.43 or above)
• Optional volume slider on bottom bar. To activate go to ‘Settings > Other settings > Bottom bar volume control’