Restoring your Mu-So 2nd generation, Mu-So QB 2nd generation

Whether you're troubleshooting, transferring ownership, or starting fresh, restoring your Naim device to factory settings is a useful step.


Why Reset?

A factory reset:

  • Clears all user settings and network configurations
  • Resolves software or connectivity issues
  • Prepares the device for a new setup or user


Note: Resetting will erase saved preferences, including Wi-Fi credentials, input selections, and streaming service logins. Back up any important data before proceeding.

 

Wireless Systems

Mu-so 2nd Generation / Mu-so QB 2nd Generation

  1. Locate the reset pinhole underneath the unit.
  2. Press and hold using a paperclip.
  3. Disconnect and reconnect the power cable while holding.
  4. Continue holding for 10 seconds.
  5. Release and wait for reboot.


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