Using Naim products in different voltage regions

If you're relocating to a country with a different mains voltage—such as moving from a 230V region to a 115V region—it's essential to understand how your Naim product will be affected. This guide outlines the key considerations for using Naim devices in different voltage regions and what steps you may need to take to ensure safe and optimal operation.

1. Can I Use My Naim Product in a Different Voltage Region?

The answer depends on the specific model and its internal power supply configuration. Only products which have an internal power supply require voltage conversion. In the case of products like the NAC 552 preamplifier, only its accompanying power supply would need to be converted.

Using Naim Products in Different Voltage Regions

2. Why Most Naim Products Are Not Voltage Switchable

Naim products are engineered with dedicated power supplies optimized for performance and reliability. As a result, most models are factory-configured for a specific voltage (either 115V or 230V) and cannot be switched manually.

Attempting to use a product in the wrong voltage region without proper conversion can result in serious damage and void the warranty.

3. What to Do If You're Moving

If you're relocating to a country with a different mains voltage:

1. Contact your local Naim distributor or retailer before moving.
2. Arrange to have your product returned to Naim or an authorized service centre for voltage conversion.
3. Ensure the conversion is completed before connecting the product to the new mains supply.

Note: Voltage conversion is a professional service and will involve a fee. It also ensures that your product remains covered under warranty.

4. Exception: Mu-so 2nd Generation

The Mu-so 2nd Generation is designed with a universal power supply that automatically adapts to different voltages (100V–240V). This means:

• No conversion is required.
• You can safely use it in any region with the appropriate plug adapter or regional mains cable.

5. Travel Adapters vs. Voltage Converters

• Plug adapters only change the plug shape and do not convert voltage.
• Voltage converters are not recommended for use with Naim products, as they can introduce noise and instability.

Always use your Naim product with the correct voltage supply as configured by the manufacturer.

Conclusion

Before relocating with your Naim system, it's crucial to check whether your product is compatible with the voltage in your new region. While the Mu-so 2nd Generation is universally compatible, most other Naim products require professional voltage conversion.