The Naim Audio Way

Ever since the early days we’ve ignored trends and trusted our own sense of what matters most in music playback. 

No matter how vanishingly low we’ve managed to make distortion and jitter or how well we’ve controlled power supply noise and interference, we will always make our final judgement on a product in the listening room. Every component has to earn its place.

When we listen it’s not just for technical competencies. It’s about being able to forget that you’re listening to hi-fi at all and becoming immersed in a complete experience, feeling all the emotion that the artist intended when they first created the music. 

Unlike most other consumer electronics, Naim Audio products are not designed to be replaced in three to four years. Buying a Naim Audio product is an investment in many years of incredible musical experiences. It’s a choice to make music a central part of your life.

We can still repair almost every product we’ve ever made in our service and restoration department. The skilled technicians there are some of our most experienced, with the know-how to breathe life into classic Naim Audio equipment. They regularly restore some of the first hi-fi products we ever made, ready to provide another 30 years of musical enjoyment to their owners. 

If your product is over 10 years old then it’s a good idea to send it back to us for some care and attention. You can book in a service with our Customer Support team.

Once you’ve chosen Naim Audio you may find that you crave for even more of the musical performance that our products deliver. The good news is that there is usually an upgrade path which will allow you to attain the next level of performance without having to purchase a completely new system. That could be as simple as upgrading to a Power-Line mains cable, opting for an additional power supply or even making the move to separate pre and power amplifiers.